How refunds and cancellations work for our ebooks, cheat sheets and subscriptions.
Everything sold on corydon-publications.com is digital. Ebooks and cheat sheets open in the CertLabz e-reader, and nothing is shipped to you. Paperbacks are sold and shipped by Amazon, so Amazon's own returns policy applies to them, not this page.
You can ask for a full refund within 14 days of purchase if you have read less than 25% of the title. We also refund within 14 days if:
After 14 days, or once more than 25% has been read, purchases are not refundable. Access to a refunded title is removed from your account.
Digital items are delivered as soon as payment succeeds, so an order cannot be cancelled once it has been paid for. Use the refund rules above instead. If a payment fails or you close the payment page before paying, you have not been charged and there is nothing to cancel.
Email info@corydon-publications.com from the address you bought with, and include the title and the date of purchase. We reply within 3 business days.
Approved refunds go back to the payment method you used, in the currency you were charged. Once we approve a refund, your bank or card issuer usually takes 5–7 business days to show it. Bank fees and exchange-rate differences charged by your bank are outside our control.
If you were charged but did not get access to your title, email us before disputing the payment with your bank. We will fix the access or refund you.
Questions about this policy? Write to info@corydon-publications.com. See also our Terms of Service and Privacy Policy.